Job Information
Providence Lactation Educator in Missoula, Montana
Description
The Lactation Specialist provides direct assistance to lactating patients and to the nurses responsible for patient care. S/he assumes independent responsibility and authority for assessing, planning, implementing and evaluation/follow-up either by personal intervention or through delegation to team members. S/he individualizes patient care using age related concepts based on the unit population assigned for neonates (0-1 month), infants (1 month to age 1), toddlers (1-2 years), preschoolers (3-5 years), school age (6-12 years), adolescents (ages 13-17), early adult (ages 18-35), and middle adult (ages 36-65). S/he will participate in the development and implementation of programs for Women's & Children's Services as directed by Regional Director of Women's and Children's and the Clinical Nurse Manager for the FMC.
The job duties listed are essential functions of the position. However, other duties may be assigned, and may also be considered essential functions of the position.
The caregiver must be sufficiently fluent in the English language to satisfactorily perform the essential functions of the position. The degree of fluency required will vary depending upon the nature of the position.
Caregivers are expected to honor the Mission, Values, Vision and Promise and adhere to the Code of Conduct, policies and standards of their organization.
For direct patient care roles: Performs and maintains currency of essential competencies as required by specific area of hire and populations served.
Provides direct assistance to lactating patients and to the nurses responsible for patient care. Assumes independent responsibility and authority for assessing, planning, implementing and evaluation/follow-up either by personal intervention or through delegation to team members.
Individualizes patient care using age related concepts based on the unit population assigned for neonates (0-1 month), infants (1 month to age 1), toddlers (1-2 years), preschoolers (3-5 years), school age (6-12 years), adolescents (ages 13-17), early adult (ages 18-35), and middle adult (ages 36-65). S/he will participate in the development and implementation of programs for Women’s & Children’s Services as directed by Regional Director of Women’s and Children’s and the Clinical Nurse Manager for the FMC.
Identifies and responds to customer needs during initial and ongoing interactions and clarifies customer’s expectations.
Orients customer to environment, what they can anticipate and how to get questions answered.
Uses conflict management skills when dealing with dissatisfied customers (taking responsibility, effective communication, identifying the real problem and seeking mutual commitment, identifying solutions and an action plan).
Updates customers about our progress and any anticipated delays in meeting their needs.
Offers apologies/alternatives to customers when we cannot meet their needs or they encounter delays.
Uses the Service Recovery Policy when indicated.
Listens to the perspective of the customer and responds promptly in a respectful manner.
Responds to customer cultural/religious beliefs by identifying what is problematic for the customer and what accommodations are possible.
Does not project personal ethical values/beliefs on others.
Addresses customers in a pleasant, courteous, and respectful manner, and calls them by name, whenever possible.
Introduces self/title to customer, presents purpose of interaction.
Required Qualifications:
Associate Degree in Nursing
Required upon hire: Montana Registered Nurse License (Vendor Managed)
Required upon hire: National Provider BLS - American Heart Association (Vendor Managed)
Required upon hire: Certification as a Lactation Consultant
At least 3 years of experience working as a Lactation Consultant
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Requsition ID: 357176
Company: Providence Jobs
Job Category: Clinical Education
Job Function: Clinical Support
Job Schedule: Per-Diem
Job Shift: Variable
Career Track: Clinical Professional
Department: 3500 OBSTETRICS ACUTE MSLA
Address: MT Missoula 500 W Broadway
Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT
Workplace Type: On-site
Pay Range: $32.29 - $50.13
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.